Who are we?Back to top
The Experian Group has its corporate headquarters in Dublin, Ireland, and operational headquarters in Costa Mesa,
Experian is part of a group of companies, whose parent company is Experian plc which is listed on the London Stock Exchange
(EXPN). For more information, visit the Experian plc’s website on www.experiangroup.com.
What is the purpose of this policy?Back to top
Experian is responsible for the processing of any personal information you provide to this site and is registered in the
United Kingdom under the Data Protection Act. If you have any requests concerning your personal information or any queries
What is our commitment to you?Back to top
Protecting the privacy of your personal information is of importance to us. We believe that responsible stewardship of the
information entrusted to us is crucial in developing and maintaining the public trust essential for our continued success.
We are sensitive to your privacy concerns, and are committed to letting you know:
- What information is being collected on this web site;
- How that information is collected;
- How the information is being used; and
- What choice you have regarding cookies and your personal information.
All information supplied by you online to this website and in any application(s) will be used and protected by us in
products and services offered through other channels.
What types of information do we collect about you and how do we use or share this information?
Back to top
The primary reason we collect personal information about you is to provide products and services you have requested.
The types of information we collect and the primary purpose for which it is collected includes:
Required registration information, which will be used to establish your eligibility to gain access to the
services/for account set-up purposes and to verify your identity;
- Providing you with the services (including customer support) that you have subscribed to or registered for;
- You may be required to provide us with your business data in order to access services on this website;
Billing information, such as credit card (or other payment card) number, is required to process the payment
for products and services you order from us;
- Dealing with your requests and enquiries;
- Maintaining our records and for other administrative purposes;
- Carrying out customer satisfaction research;
- Protecting our systems from unauthorised access;
- Improving the quality of our services;
- Tracking activity on our website;
Statistical data about use of our website, and the types of users of our website. You cannot be personally
identified from this data;
Testing the Services and our website. We will only use our information for this purpose after it has been
Keeping you and your organisation up to date with information about associated products and services offered
by Experian and relevant industry news. If you do not wish to be kept up to date about associated products and
services offered by Experian and relevant industry news please tick the box on your application form;
In addition we collect information from visitors to this website through the use of enquiry forms and every time
you e-mail us your details.
We may also use the information you supply to us to enhance the databases we use to provide services to you, and any
other databases we use for other services.
Other than this, we do not store or capture information but simply log your IP address (this is the technical standard
which ensures messages get from one host to another and that the messages are understood), which is automatically
recognised by the web server.
Do we share information with third parties?Back to top
We may disclose any of the information that we collect from this website to other companies within Experian’s group of
companies. In addition, we may disclose all of the information we collect, as described above, to companies that perform
services on our behalf such as payment card processors, data management firms or call centre providers.
We do not sell information collected to any third party.
CookiesBack to top
Cookies may be used by us to provide you with customised information from our website. A cookie is an element of data that
a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which
pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of
our website. Cookies may also allow us to make our website more user friendly. Wherever you have the option to save these
details we recommend that you do not click to accept to save these details where you are using a shared computer (e.g. in an
accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to
see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide
whether to accept it. If you disable cookies from your browser you may not be able to access certain features of a particular
SecurityBack to top
We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a
secure server. Experian employs a Secure Sockets Layer (SSL) connection that provides a 128 bit encrypted connection for
transmissions between your computer and Experian. When you visit the B2B Prospector website you may move in and out of the
secure areas. Any time that you are on a registration page or inputting payment card information, you will be in a secure area.
Internet-based TransfersBack to top
Given that the Internet is a global environment, using the Internet to collect and process data necessarily involves the
transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us you
acknowledge and agree to our processing of data in this way.
to date policy.